Ongoing updates & support
No server management, no database management, no connectivity management, no patch management and the list goes. No downtime management, if we do our job right, you will not experience any down-time beyond our necessary upgrades. On these point alone, consider what your saving could be?
We’ve been there, dealing with vendors, support teams, developers and deployment folk, it’s not easy orchestrating the maintenance and support of a mission critical solution. If you have the resources and a disciplined IT department, business users never get to know what goes on in the background. However, the reality sometime is somewhat different. When it rains it pours, we’ve done away with most of those issues from the start. We take care of it all.
We consider our solution a mission critical application for businesses and as such we also offer specific SLA’s where your requirements may be more demanding.